Our help desk is designed to answer all of your questions regarding our
tours. Here you will find links to our multimedia presentation
on creating and managing your account, our Frequently
Asked Questions, and a list of detailed instructions
for creating your first virtual tour. If you can not find the information
you are looking for contact us immediately at support@distinctivehometours.com.
Helpful Links
Multimedia Presentation: Building Your Virtual Tour
Frequently Asked Questions
How To Build a Tour
Working with Digital Cameras, A Kodak Presentation
Important Downloads and Documents
Download the Latest Flash Player
Distinctive Home Tours Manual
Most Common Problems and Solutions
1. I can not see changes or photos I have uploaded?
This problem is related to your browser settings. We recommend Internet Explorer. Before uploading images you must change
your browser settings by going to Tools/Internet Options/Settings/Every visit to the page.
2. My Realtor.com upload will not work?
Realtor.com must have the correct mls number, address, city, state and zip code. The state must be abbreviated as two letters.
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